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Have a question, found a bug, or need help with your account? Email us and we’ll get back to you.
Email SupportFrequently asked questions
How do I share a property with someone else?
Open the property, tap the share icon, and invite them by email with view or edit access. They’ll see the same up-to-date inventory as you.
Why didn’t I get a maintenance reminder notification?
Make sure notifications are enabled for HomeDex in your device’s Settings, and that Maintenance Reminders is turned on under Settings > Notifications in the app.
What’s included in the Basic and Premium plans?
Basic removes ads and unlocks up to 3 properties. Premium removes ads and unlocks up to 10 properties. Both are one-time purchases, not subscriptions.
Can I export my inventory?
Yes — go to Settings and use Export to Excel to download your full inventory any time. You can also import it back in later.
How do I delete my account or data?
You can delete individual items, clear all your data, or delete your account entirely from Settings in the app.